At Erizo, customer satisfaction is important to us. Since we deal in perishable grocery items, refunds are handled carefully.
You may request a refund if:
You receive a damaged or spoiled product
You receive a wrong item
An item is missing from your order
The product is expired at the time of delivery
Refunds will not be provided if:
The issue is reported after delivery confirmation
The product has been used or consumed
The issue is due to incorrect address or unavailability of the customer
Refund requests must be raised within 24 hours of delivery
Approved refunds will be processed within 5–7 working days
Refunds will be credited to the original payment method
For refund requests, please contact us at +91 85277 52797.
